ELITE CONCEPTS / PRIVACY
YOUR INFO.
OUR CARE.
Here's what happens to the information you share with us through this website.
THE SHORT VERSION
PLAIN
AND SIMPLE.
We use the details you send to answer job requests, manage customer feedback, and respond to chats. If you have a question about your information, email us.
EMAIL ELITE CONCEPTSLast updated October 17, 2026
What you send us
The quote form asks for your name, phone number, email, preferred contact method, service, timing, job description, city, and ZIP code. You can also add a street address or cross streets, budget, access notes, and photos.
Your submission goes through FormSubmit to our business email. We use it to review the job and follow up with you. Please leave sensitive personal information out of job descriptions and photos.
What appears publicly
The review form collects your display name, email, rating, service, and written review. We store submissions through Cloudflare for owner review. Your email is kept private. Your display name, rating, service, and review appear on this site only if you give permission and the owner approves the review.
When you chat with us
Our chat widget is provided by tawk.to. Chat messages and details you choose to share can be used by us to answer your question. The widget is loaded on our pages, and tawk.to handles the chat service under its own privacy terms.
How we learn what works
We use Cloudflare Web Analytics to understand page visits and site performance. Cloudflare says this service does not collect or use visitors' personal data. Our pages also load web fonts from Google Fonts.
Contact us
We keep information as needed to handle inquiries, jobs, and reviews. To ask about, correct, or request removal of information we control, email osselite.concepts@gmail.com. We may need to verify that the request concerns your information. Third-party services may have their own retention practices, linked above.